Support and Feedback

Handle support tickets and user feedback efficiently.

User Support Tickets link

1. Ticket #5678:

   • User: [email protected]
   • Issue: “Cannot access the course ‘Advanced Privacy Settings’.”
   • Status: Open

2. Ticket #5682:

   • User: [email protected]
   • Issue: “Refund request for duplicate charge.”
   • Status: Resolved

Actions link

• View All Tickets: Track user-reported issues.
• Respond to Open Tickets: Resolve issues quickly to improve user satisfaction.

Feedback Summary link

• Positive Feedback: 85%
• Common Suggestions:
  1. Add more interactive quizzes.
  2. Include video tutorials for technical courses.